Your Trusted Partner for Ship Agency Services Across Indonesia
Get everything you need to make the most of your time in ports across Indonesia. Our team handles the logistics, keeps operations on schedule, and minimizes downtime, so your time in port can be productive instead of rushed and stressful.
About
Ben Line Agency, established on 17 August 2023, is a professional ship agency dedicated to supporting vessel operations across Indonesia.
We are committed to delivering efficient, transparent, and fully compliant services to ship owners, operators, and charterers. Whether handling port calls, husbandry services, or regulatory processes. our mission is to ensure your vessels operate smoothly, on schedule, and with peace of mind.
With a strong network across Indonesia’s major ports and a highly experienced team, we consistently maintain international service standards while navigating the unique regulatory landscaре of Indonesia.
Client satisfaction, safety, and regulatory compliance are at the heart of everything we do.
Our Services
CIQP CLEARANCE
Ben Line’s CIQP services ensure swift, compliant clearances by liaising with authorities for smooth and efficient vessel operations.
LAY UP
Ben Line offers safe, efficient vessel storage with expert care and maintenance, keeping your ship in top condition during inactivity and ready for the next voyage.
HUSBANDRY SERVICES
Efficient husbandry is essential for smooth vessel operations. Ben Line Agency ensures that your ship’s needs from crew change to spares delivery are handled promptly and professionally, minimizing operational downtime.
STEVEDORING
Ben Line’s stevedore services ensure safe, efficient cargo loading/unloading with a trained team, optimizing turnaround time and reducing port stays.
DRY DOCKING
Ben Line’s dry docking services ensure vessels are well-maintained and voyage-ready through close collaboration with owners and tailored maintenance solutions.
BUNKER
Ben Line delivers reliable, timely fuel solutions to keep vessels powered and voyage-ready, ensuring quality, precision, and minimal operational downtime.
OFFSHORE SUPPORT
Ben Line provides expert offshore support with advanced equipment, ensuring safe, efficient, and seamless marine operations beyond the shoreline.
CREW CHANGES
Ben Line ensures smooth, efficient crew changes with full logistic support—from documentation to transport—prioritizing seafarer well-being and operational continuity.
CASH TO MASTER
We ensure timely and secure delivery of funds to vessels. With meticulous coordination and a focus on discretion, we provide a seamless financial solution, meeting the immediate needs of ship operators and their crews.
Why Choose Ben Line Agency?
Local Expertise with Global Standards
We combine world-class service with deep knowledge of Indonesia’s port environment.
24/7 Operational Support
Our team is available around the clock to assist your vessel.
Extensive Network
Serving 20+ ports from Sabang to Merauke.
Strong Relationships with Authorities
Trusted by Port Authorities, Immigration, and key government agencies.
One-Stop Solutions
Comprehensive services from crew changes to provisions and documentation.
Let’s Connect!
Ready to set sail with a partner that truly understands your needs? Drop us a line, and let’s navigate the future together.
Our Services and Expertise
In our operations, we don’t just aim for efficiency; we also prioritize quality. By strictly adhering to international quality standards, we guarantee that every operation is executed with the highest degree of professionalism. Furthermore, we are deeply committed to complying with all relevant local laws and regulations, ensuring that our clients have complete peace of mind when working with us.
Safety and well-being are at the core of our values. With a steadfast ‘zero-incident’ approach, we prioritize the health and safety of everyone we work with — from our dedicated employees to our valued clients, business associates, and subcontractors. This commitment reflects our dedication to creating a work environment that is not only secure but also conducive to productivity and collaboration.
Port Coverage
Ben Line Agency operates in 20+ ports across Indonesia, including:
Our Unique Selling Proposition
Smart Plan
We collaborate intimately with You from the initial planning phase, ensuring that your project is steered efficiently and precisely from its inception to the operational stage.
Safe Cost
We consistently offer our customers cost-effective and adaptable solutions tailored to their budgets. As local experts, we prioritize and genuinely care for our Customer’s needs.
Customized Users
We also provide dedicated operation teams, who are flexible and can react quickly in this highly pressurized environment. Our service delivers every day.
Proven Successful
Our services have consistently demonstrated success across various vessels, including Bulk Carriers, Heavy Lifts, Tankers, VLCCs, Cruises, Offshore Vessels, Dredgers, and Special Purpose ships.
Money Guarantee
If you’re unsatisfied or see no benefits after the ship’s departure, we guarantee a hassle-free 100% refund of the agency fee. If we don’t meet your expectations, we believe it’s only fair to offer a complete reimbursement.
Free Consultation
Let’s connect! Dive into a free consultation with us, where we’re all ears to your needs and ready to offer personalized solutions. At Ben Line, we’re more than just a service provider; we’re your partner.
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Get Reliable Support For Every Port In Indonesia
Get in touch to find out how we can keep your vessel on schedule and operations smooth across Indonesia.
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